If a user is experiencing extract refresh failure notifications for workbooks with no data extracts, what could be the issue?

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The process responsible for showing views on the server is likely referencing the underlying service or functionality that handles the communication and rendering of dashboards and reports on Tableau Server. If this process is failing, it can result in users receiving notifications related to extract refresh failures despite there being no data extracts associated with the workbooks they're trying to access. The failure of this process could affect the way content is served, leading to misleading notifications regarding data extracts.

When there are no data extracts, any refresh failure notifications should logically be tied to the functioning of the server’s capability to display content. Hence, any issue in this process could trigger alerts that are automatically generated for all potential extracts, even when the workbooks in question do not include any. This situation can create confusion for users who only recognize the alerts without understanding the underlying cause.

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