What should be done during the 72-hour window following an initial node problem?

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During the 72-hour window following an initial node problem, moving the License Service/License Manager and TSM Controller/Admin Controller to another node is a crucial step in maintaining service continuity and stability. When a node experiences issues, it can affect the overall performance and integrity of Tableau Server. By relocating these critical services to a stable node, you minimize the risk of further complications and ensure that key functionalities continue to operate smoothly.

This step is essential because the License Service coordinates licensing requests, and the TSM Controller/Admin Controller manages server operations. By keeping these services on a reliable node, you help maintain operational integrity while diagnosing and resolving the original node's issues. Taking this action not only stabilizes the deployment but also allows for a better assessment of the underlying problems without jeopardizing the server's overall functionality.

The other options may not effectively address the immediate concerns posed by the initial node problem. Rebooting the entire server could lead to unnecessary downtime and does not specifically solve the root issue. Upgrading the Tableau Server version may introduce new variables without resolving existing problems, and removing all data sources from the node is an extreme measure that could result in data loss and disrupt workflows. Hence, moving the critical services to another node offers a more balanced and strategic approach

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